Installation

6 articles

CI Synchronizer installation overview

CI Synchronizer is simple to install, however there are a few steps to follow. The steps below are a high level guide to installing CI Synchronizer and the dependent components it relies on: Lansweeper must be installed on an Application Server and using Microsoft SQL Server Express edition or high...

Does CI Synchronizer use custom tables?

Yes - CI Synchronizer uses three (3) custom tables to record configuration and synchronization history.These custom tables are below and these should be reviewed with your Organization's licensing agreement together with the Subscription Management setup in the instance(s) in which CI Synchronizer h...

Using CI Synchronizer with SQL Server

CI Synchronizer integrates with Lansweeper using a ServiceNow Mid Server that will talk to the SQL Server hosting your Lansweeper database.This article covers the installation of the SQL Server; for the Mid Server - see Using CI Synchronizer with Mid Servers.Important Pre-Requisites CI Synchronizer ...

How do I configure CI Synchronizer to use Integrated Authentication

Depending on the organisation security policies applied to your ServiceNow environment you may not have a choice to use SQL Server Authentication or Integrated Authentication. There will be only one option for you! By using Integrated Authentication with CI Synchronizer, your data connection will be...

Using CI Synchronizer with ServiceNow Mid Servers

CI Synchronizer integrates with Lansweeper using a ServiceNow Mid Server that integrates with a SQL Server hosting Lansweeper data.This article covers the installation of the Mid Server; for SQL Server - see Using CI Synchronizer with SQL ServerTo install and configure the Mid Server: Learn it from ...

Why is Windows Server the only asset class available for synchronization?

If you have downloaded the Preview Edition from the ServiceNow Share site, you will only have the option to synchronize Windows Servers and related list data. When the Full Edition is installed, you may select from the full list of CI Classes on display.You can register and download the CI Synchroni...